Terms & Conditions
Welcome to Crowned Carats, your premier destination for exquisite diamond rings. We are dedicated to providing you with the highest quality jewelry and exceptional customer service. Before you proceed with your purchase, please take a moment to review our terms and conditions.
1. Product Descriptions: At Crowned Carats, we strive to provide accurate and detailed descriptions of our diamond rings. However, please note that slight variations in color, clarity, and carat weight may occur due to the unique nature of each diamond. We recommend reviewing the product specifications and consulting with our experts if you have any specific questions or concerns.
2. Pricing and Payment: All prices listed on our website are in US dollars and are subject to change without notice. We accept various payment methods, including credit cards and PayPal. By placing an order, you authorize us to charge the designated payment method for the total amount of your purchase.
3. Shipping and Delivery: We offer free shipping on all orders within the United States. International shipping is available at an additional cost. Please note that delivery times may vary depending on your location and the availability of the selected product. We will provide you with a tracking number once your order has been shipped.
4. Returns and Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy. Please ensure that the item is in its original condition and packaging. Customized or engraved rings are not eligible for return or exchange. To initiate a return or exchange, please contact our customer service team.
5. Privacy and Security: At Crowned Carats, we take your privacy and security seriously. We use industry-standard encryption technology to protect your personal information and ensure secure transactions. We do not share your information with third parties without your consent.
6. Intellectual Property: All content on our website, including images, logos, and text, is the property of Crowned Carats and is protected by copyright laws. You may not use, reproduce, or distribute any of our content without prior written permission.
7. Limitation of Liability: Crowned Carats shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services. Our liability is limited to the purchase price of the product.
8. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the United States.
Thank you for choosing Crowned Carats. If you have any further questions or require assistance, please don't hesitate to contact our customer service team. Happy shopping!